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"We work closely with our customers to ensure they are getting what they want, and need, and great value for their investment. MRFM's business is to provide competitive business solutions, not just products."

Michael Redmond

Managing Director

 

 

 

 

Managed Services

 

We are pleased to announce that our Managed Services is taking off this year. In order to provide better service to our valued clients, we are offering tailored solutions to your IT requirements. Whether it be a regular software update to managing your important backup data, MRFM will be on hand to help.

The choice made to utilise an external IT support consultant is decided primarily on the basis of cost benefits. The only drawback to this is not having someone permanently on site working on preventative maintenance and new solutions. We at MRFM provide many services that work toward these business building exercises, but only on a ‘as requested’ basis. In line with this common support template, a technician will only ever be on site when an issue has arisen.

Managed Services is a more pro active support template where by your IT management and growth can be monitored and developed more closely by the MRFM team. An assessment of your future needs, collated with a comparative estimate of associated costs will determine the type of Service you require. Some of the features of Managed Services are listed below…

* Pre Paid support – On site hours are already paid for
* Product Development – We will assist in the investigation, integration and training of any IT product
* Disaster Recovery – development and implementation of a Disaster Recovery Plan
* Preventative Maintenance – Our assessments will find hidden breakpoints in your IT infrastructure, we find the solution.

The most important aspect of Managed Services is that it is tailored to you and your business goals. Where there is the need for a solution, we will find the solution to your needs.

 

 

 

 

 

 

Tel: (03) 9629 8633 | Fax: (03) 9629 8062 | Level 2 / 347 , Flinders Lane, Melbourne, VIC, 3000

MRFM 2011